In accordance with the Fort Smith Water & Sewer District Policy Manual section 3.6 (Termination of Service by Customer) 

3.6. TERMINATION OF SERVICE BY CUSTOMER
This is a process initiated by the Customer wherein they have a service and desire to disconnect service and cease paying the required fees. The Customer may only Terminate Service where there are multiple services supplying one (1) premises however, there must be at least one (1) active service per premises with a habitable structure that has toilet facilities. In the case of a premises that has one service supplying a habitable structure and that structure has become uninhabitable due to neglect or abandonment, the Customer must remove the structure at their own expense before they may Terminate their service. The Customer shall make a written request to the Board using the TERMINATION OF SERVICE BY CUSTOMER form. The Board shall make a determination at the following scheduled Board meeting, and shall reply with a written decision to the Customer within seven (7) business days of the Board meeting. If the Board decides the service shall not be terminated, the Customer shall continue to pay for the service. If the Board decides the service shall be terminated, the Board will disconnect the service and the Customer is not required to pay for any services beyond the date of the Board meeting when the decision was made. The Customer shall pay a fee for the disconnection as described in the fee schedule, and is responsible for paying all delinquent bills. The Board will then disconnect the service meaning that a representative of the Board will turn off the water at the curb stop, and remove the meter. Any Customer installation that is not connected to the service is required to be capped and therefore, the sewer line on the Customer’s installation must be capped at the expense of the Customer. The Customer shall be required to cap their installation within thirty (30) days of the disconnection. This work may be performed by the representative of the Board when the Board is disconnecting the service, or may be performed by a qualified contractor approved by the Board, at the Customer’s discretion. Said work shall be at the owner's expense. Upon written request and approval by the Board, such work shall be performed by a contractor approved by the Board and inspected by a Board representative, and all expenses including any District expenses involved with the termination, shall be the responsibility of the Customer. If a Customer wishes to reactivate their service, it shall be treated as a new extension of the District’s base system. The Customer must follow all procedures described in these Rules and Regulations for new extensions, and the Customer must pay all applicable fees described in the fee schedule.